Terms & Conditions and Delivery Information (UK)
Trade prices are offered only to businesses holding stock for resale, but not to those requiring items for their own use, who are asked to buy from our approved stockists.
Unit Price. Prices shown in the catalogue are our standard trade prices, and subject to minimum order quantities shown. Where products are sold as “sets” the price refers to the complete set. Where products are sold “assorted” the price refers to each individual product, and your order will be made up of a selection of the variants offered.
Volume Quantity Discounts. Further discounts are available when ordering minimum quantities shown – 5% and 10% discounts respectively.
Payment is required with order unless credit account arrangements have been made. If paying with order and you are unsure how much the invoice total will be, please telephone our sales department for a calculation or a pro-forma invoice (which can be e-mailed to you to avoid delay). For trade customers who do not have accounts and require goods urgently, we are pleased to supply against a credit or debit card.
Where credit arrangements have been agreed, accounts must be settled by the 25th day of the month following the date of the invoice (e.g. invoices dated August must be settled by 25 September).
A surcharge of 3% per month or part thereof is payable on overdue accounts, with a minimum charge of £10, and will be invoiced at our discretion. Title to goods remains with Nauticalia Ltd until full payment of the current invoice is received, all outstanding monies are settled in full, and no further supplies remain unpaid.
Carriage (UK mainland only)
There is no minimum order value. Goods on back order (where we were not able to deliver all goods on a previous order) are delivered free.
Standard Delivery (approximately 3-5 day service)
~ Orders over £225 nett - Free
~ £100-£225 - £7.50 + VAT
~ Under £100 - £10.00 + VAT
Express Delivery (guaranteed next business day for orders placed before 14:30)
~ Orders over £225 nett - £8.50 + VAT
~ Under £225 - £12.50 + VAT
The above carriage rates do not apply to the following, where carriage and packing will be charged at cost:
~ Specially-priced orders and clearance lines
~ Customers specifying their own carrier
Carriage (UK non-mainland)
Applies to Scottish highlands and islands, Northern Ireland, other UK islands (except Isle of Wight), and BFPO. There is no minimum order value.
~ Orders over £300 nett - Free
~ Under £300 - £20.00
Loss or Damage in Transit
Customers must notify us within two days of arrival of any breakages or losses during transit. Customers signing for receipt of goods should check them first or add a disclaimer to the receipt. In the case of damaged goods, the goods and the original packaging must be retained for inspection by the carrier and our insurers. Notification outside this time period may invalidate any insurance claim. In the event of goods being returned, carriage arrangements must be agreed with us beforehand.
Returns and Cancelled Orders
There is no automatic right to return stock or cancel orders. In the event of us agreeing to accept returns, or an order cancellation, a handling fee of 20% will be implemented, and all other costs involved in returning stock will be charged (freight, cleaning, etc). This clause also relates to goods seized in the event of us enforcing our retention to title.
Direct Despatch Terms
Where we send items directly to your customers, goods will be supplied at our trade unit (not volume) prices, with a handling charge of £4 per order. Carriage will be charged at cost plus 10% (minimum £10 combined).
A further handling charge of £4 will be made for all returns, refused deliveries and/or return to senders. We will not arrange, or pay for, returns to be collected.
We generally do not despatch goods directly to your overseas customers - they should be sent to you to check and forward on. If we agree to send goods to an overseas address then we will not be responsible for damages, failed deliveries, wrong products sent, or goods not wanted.
Items that have been personalised may not be returned for credit unless they are faulty.